Dear I* Hotel Group,
Upon visiting your website in pursuit of a hotel in Elkhart, Indiana, I came across the H* I* Express on Highway 19. As you know, I normally reside only at new properties (even if I have to sacrifice points to do so). This property pushed me a little outside of my normal comfort zone. While the smell of fresh cookies normally wafts from the halls of other Holiday Inn Express properties, the smell inside the property in question rivaled that of the Super 8 I recall from my childhood trip Georgia with my parents, Sheryl and Randall. As a side note, please be advised that most people I know and like do not consider the Super 8 a model property.
You may not be aware, but hotel hot tubs are decidedly gross; said hot tubs are even worse when there is no water inside and all the stains are clearly visible to the naked eye. Additionally, though I did request a nonsmoking guest room and that request was apparently granted, for some reason I had the urge to smoke frequently inside to mask the exuding pool/hot tub smell...please do not add an extra cleaning fee to my bill.
Sincerely,
L
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