Apology

Dear S*,
I am writing to apologize to you for my bad behavior, yesterday.  I very much enjoy your caffeinated beverages, specifically your latte, and intend to continue to take advantage of your services if I am allowed.
Yesterday, I placed my standard order for a venti non-fat latte with 2 splendas at the drive-up and, as is appropriate, pulled-up to the window to pay my fee and wait for my beverage.  I was looking in the window at the barista and thought that he was trying to hand me a GRANDE beverage instead of a VENTI.  Apparently, I made a strange face and while doing so, realized that the barista was, in fact, handing me the venti-sized latte that I had ordered, so I didn't say anything.  Unfortunately, the barista noticed my facial distortion and asked me if I was okay.  Embarrassed, I said yes and quickly sped off in my car with the beverage.  I did leave a tip, but that doesn't really nullify the face-making.

Later that afternoon, I opted to stop by for another beverage through the same drive-thru.  All went well with the ordering, payment and receipt of the beverage, but I was not paying attention and managed to hop the median of the drive-thru while trying to exit, instead of just driving straight as I was supposed to.  I am reporting this to you because I believe that I may have offended some of your customers who were sitting outside enjoying their caffeinated beverages.  You see, I was shouting profanities as I hopped the median with my car.....and my car window was still down after receiving my beverage from your barista.  Based on the facial expressions of several outdoor customers, it became quite apparent that my stream of profanities had reached their ears.  Instead of stopping to personally apologize, once again, I sped off in embarrassment.

I realize that my behavior was not acceptable, yesterday, and hope that you can accept my apology so that I can continue to purchase your beverages.
Sincerely,
JW